FAQ

Yoke supplies analytical instruments for laboratory, industrial, education and research use, including UV-Vis spectrophotometers, balances, ion chromatography and atomic absorption systems. Browse the product categories or contact our team when you need help matching a method to a configuration.

Start with the sample matrix, target parameters, required range and detection limit. Then confirm throughput, accessories, data export and the site utilities available. Our application team can review these details and recommend a suitable configuration.

Please include your country, application, sample type, target measurement, expected quantity and any required standards or certifications. If you already have a model in mind, add its name and the accessories you need.

Installation, commissioning and operator training can be arranged according to the product, destination and service route. We confirm the scope, site requirements and local service contact in the quotation.

Visit Resources for selection guides, application notes and technical documents. Each published resource shows its revision and issue date so your team can confirm that it is current.

Yes. We work with laboratory distributors, regional service partners and OEM teams. Tell us your market, product scope and support requirements so we can route the inquiry to the right contact.

Yoke works with international customers and regional partners. Availability, lead time and service coverage depend on the destination, product and local route, so include your country in the first inquiry for a precise answer.

Yoke operates under ISO management systems and offers CE-marked products where applicable. Ask for the current certificates, declarations and model-specific documents when preparing your purchase or import file.

Share the destination, voltage and frequency, language needs, delivery term, target schedule and any customs or registration requirements. The team can then confirm the configuration, packing documents and service plan.

Yes. Send the sample source, expected concentration range, required parameters, daily workload and pretreatment steps. We can then compare suitable UV-Vis, ion chromatography, atomic absorption, electrochemistry or supporting equipment options.

Ion chromatography can be used for ionic species in water, food, pharmaceutical, petrochemical and other routine samples. The exact column, eluent, suppressor and method should be confirmed against the target ions and matrix.

UV-Vis measures absorbance from molecular or color-forming reactions, while atomic absorption is generally selected for element-specific metal measurement. The right choice depends on the analyte, matrix, range and validated method.

Define user roles, records, audit requirements, report format and the systems that must receive the data before ordering. Software functions and integrations vary by model and configuration, so request the current workflow description.

Send the model, serial number, installation location, symptom or part description and your preferred contact route. Yoke or the responsible regional partner can confirm the correct manual, spare part or service arrangement.